Make an enquiry

UK

+44 (0)121 359 8800

115 Phillips Street, Aston, 
Birmingham B6 4PT

EUROPE

+31 (0)164 246 259

Zuidzijde Haven 39A, 4611 HC Bergen op Zoom, The Netherlands

FAQs

  1. What is your MOQ for printed tubes?
    Due to the set-up time and costs involved the minimum order quantity for printed tubes is 1000 per size.
  2. What is the lead time for printed tubes?
    The normal lead time for printed tubes is around 5 weeks from approval of print proof, this estimate can vary based on the time of year and the print specification. Let us know if you have a specific delivery date and we’ll do our best to accommodate your requirements.
  3. Where are your tubes manufactured?
    All our manufacturing takes place at our custom built, 50,000 square foot factory in Birmingham, the heart of the Midlands.
  4. What information do I need to give you to get a quote?
    The minimum information we need to prepare a quotation is the quantity, tube height, tube diameter, delivery area, and your artwork specification if the tube is to be printed. If you’re unsure about any of these details, contact our Sales team who will be happy to help you out.
  5. How do I know what sized tube fits my product?
    For a solid object such as a candle, measure the height and the widest point, we can then recommend the size of tube based on these dimensions. If you are able to send a sample of your product we can use this to work out the size for you.For powders and granular products that are normally measured by weight, find a container that fits the weight of your product and give us the dimensions of the container. We aren’t able to size a tube based on the product weight alone due to the varying density of different products.
  6. Can I get a sample?
    Standard sizes and examples of printed tubes can be ordered through the website. We also offer unprinted production samples if you wish to test them with your product prior to a full production run. There is a small charge for these to cover the machine set-ups, and they take 2-3 weeks to produce.
  7. What size tubes do you sell?
    We manufacture tubes from 22mm up to 203mm internal diameter. The available sizes for each style of tube can be found on the technical specification page for each product.
  8. Are your tubes food grade?
    We are a BRC certified manufacturer for food packaging.
  9. What is the process to order a bespoke tube?
    We’ll send you a quote and a cutter guide based on the specifications you give us. When you send an order and final artwork we can begin the manufacturing process. We’ll send a PDF proof for approval prior to printing, this process normally takes 2-3 days from confirmation of order. Manufacturing then takes around 5 weeks from approval of the print proof.
  10. Do you offer fulfilment services?
    Unfortunately we don’t offer fulfilment / packing services 
  11. Can you design my artwork for me?
    We leave the artwork to more creative folk so we can focus on turning the designs into a great finished product.
  12. Are your tubes eco-friendly?
    We’re committed to making our products as environmentally friendly as possible. All our brown board is 100% recycled, we also offer several styles of tube that are made entirely of board and paper. These are fully recyclable and biodegradable.
  13. Do you make push-up tubes for deodorants/lip balm?
    Our butt-jointed tubes can be made with a push-up card base and a greaseproof paper lining for deodorants and lip balms.
  14. How do I set my artwork up?
    Cutter guides can be downloaded from our website, or you can request them from your Salesperson. These come with a full set of instructions on how your artwork should be set up.
  15. Can I split my order between several sets of artwork / SKUs?
    We do this on a regular basis. the minimum quantity per SKU is 500 tubes.